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Jackie Miller, MS, LPC, RMT


Jackie has worked in a variety of helping professions over the past 30 years. She is the mother of five and has been married for over 20 years. She is a 14-year veteran of the US Army and a Gulf War Veteran. Professionally, she has worked with all ages ranging from 3 years old to 90 plus years old and with all types of mental health issues and co-occurring disorders.

Her early career found her working in several agencies as a Certified Nursing Assistant and as a home health nursing assistant. She has provided palliative care for several elderly folks, including both her parents, and seen them through their peaceful ending to this life. 

She transitioned to counseling in 2000 after completing her Bachelor's of Science in Psychology at Rockford College (now Rockford University) with a minor in Human Development. She became a Crisis Counselor providing case management and intensive counseling services to children and adolescents ages 3 through 21 and their family members. After completing her Master's of Science in Community Counseling at UW-Whitewater, she became the Supervisor of the crisis program at an agency in Rockford, IL while continuing to provide intensive mental health services to clients.

Jackie is also a certified Reiki Master Practitioner and Teacher and is a Certified Acupressure practitioner. In addition to mental health services, she offers Reiki sessions and Reiki sessions combined with Acupressure. 

Over the course of the years, she has lived in numerous states as well as other nations. She has lived on the East Coast and in the Deep South, as well as in the Midwest. She lived in South Korea, Saudi Arabia, Panama and has visited The Netherlands. She's worked with a wide range of religious and cultural backgrounds. Ultimately, her experiences and travels brought her back home to southern Wisconsin, specifically Beloit, where her journey originally began.


Tonya Ramsey, MS, LPC, CSAC, CSIT, NCC

Director of Clinical Supervision

Tonya Ramsey joins the Holistic Counseling team as the Director of Clinical Supervision.  A 2012 graduate of the University of Wisconsin Whitewater, Tonya is a  Licensed Professional Counselor (LPC) as well as a Clinical Substance Abuse Counselor (CSAC).  She is a National Certified Counselor (NCC) through the National Board of Certified Counselors.  Tonya brings with her experience as a counselor in different settings such as a private counseling agency, a county agency and private practice.  

Tonya is the owner of Life By Design Counseling.  She specializes in providing integrative treatment for individuals with co-occurring disorders, which is when individuals struggle with mental health and addictions issues.  Tonya also specializes in the treatment of trauma 

using an integrative approach including Brainspotting and EMDR (Eye Movement Desensitization and Reprocessing).  These techniques help individuals struggling to work through the trauma in their lives in order to find peace and wholeness.  She also works as a contracted mediator for Rock County Mediation and Family Court Services and offers co-parenting counseling through Life By Design Counseling.


One of Tonya's passions is being able to train, educate and support other counselors starting off in their careers.  She provides supervision to counselors in training and to individuals wanting to start their own private practice.  She currently holds a Clinical Supervisor in Training license (CSIT) which allows her to assist in the training and supervision of clinicians working with addicted clients. Her partnership with Holistic Counseling will allow her to continue helping counselors starting off in their careers by offering clinical supervision and support. 

Beloit has been Tonya's home all her life, the community is close to her heart.  It is important to her to be able to bring needed services to the Beloit community.  She is excited to be able to partner with Holistic Counseling to bring more services to the Beloit area and to the clients of Holistic Counseling Services and Life By Design Counseling.

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Heather Heritage, MSW, APSW

Heather brings over 15 years of experience in a variety of social work and counseling roles. A graduate of George Williams College of Aurora University, with an emphasis in clinical social work, Heather is a Licensed Advanced Practicing Social Worker. She is also certified as a Domestic Violence Professional and as a Partner Abuse Intervention Professional.


Early in her career, Heather worked with juveniles at group homes and the Rock County Juvenile Detention Facility before transitioning to working with families involved with Child Protection Services and domestic violence in Illinois. She also served as Program Manager of the Partner Abuse Intervention Program serving Winnebago Counties' adult probation and parole clientele, working to decrease recidivism rates with domestic violence offenders.

After completing her masters in social work, she worked in various positions as a mental health counselor focusing on cognitive behavior therapy, motivational interviewing, and strength-based therapies as well as using guided imagery in her practice. Heather has expanded her skills through working with clients suffering from depression, anxiety, trauma, impulse control, suicide and self-harm, visual and auditory hallucination, along with multiple

other diagnoses.


Born and raised in Rock County, Heather enjoys working in the community she has come to call home. She draws on her education and experiences both personally and professionally to therapeutically support her clients. Heather believes empowerment helps her clients to take charge of their counseling experiece.  She is grateful and honored to assist others on their journey.